Common Septic System Problems

Septic systems often have problems that are not from age and Biomat clogging. Many septic tank problems have solutions that do not require replacement. The suggestions outlined below are merely guidelines. Contacting Septic Genie for assistance is your best first option when you have a septic system problem on your hands.

Common septic system problemsSymptoms of system failure may include:

  • Liquid surfacing or soft spots in the soil over the septic tank or disposal field
  • Green growth or dead spots over septic system
  • Strange noises and gurgling in the plumbing lines
  • Slow draining plumbing fixtures
  • Septic odors in or around the house
  • Complete backup of the plumbing in the house
  • Liquid in septic tank higher than the inlet pipe

Causes of septic system problems and potential failure:

  • Roots in septic tank
  • Roots in disposal field
  • Settling of septic tank
  • Driving over or parking on the disposal field
  • Animals on disposal field
  • Medications or prescription drugs
  • Water softeners
  • Chemicals, paints, oil / automotive products in septic tank
  • Bacteria and enzyme additives
  • Hillside septic systems

Common septic tank “solutions” (Warning: These don’t solve the underlying problem):

  • Pumping septic tank
  • Filters (effluent)
  • Bacteria and enzyme additives
  • Replacing the drain field

Pumping septic tanks. Standard or conventional septic tanks (without a Septic Genie installed) should be pumped at least every five years. If not, solids will build up in the tank. The floating solids can get so thick that the inlet pipe from the house can become blocked and/or solids can leave the tank and settle in the disposal field. Plumbing fixtures, such as toilets, bathtubs and sinks, may drain slowly, make strange gurgling noises or completely stop draining. This can lead to premature disposal field failure.

If you are experiencing failure symptoms, having the tank pumped is a good first step to reduce the symptoms, but it’s not a full solution. Installing a Septic Genie in the septic tank will prevent the buildup of solids in the tank, and will clear the solids and Biomat from the disposal field, allowing your septic system to function properly.  With Septic Genie, there’s no need to regularly pump your tank to remove organic solids – they won’t build up in the first place.

Effluent filters. Installing an effluent filter will prevent solids from flowing from the septic tank to the disposal field, which may give the disposal field a chance to drain. However, if the disposal field is clogged with Biomat, adding an effluent filter will not eliminate the Biomat that already exists.

Only the introduction of Septic Genie Bacteria can clear the Biomat and restore the disposal field.

Installing an aerobic system. Intestinal bacteria prefers an anaerobic environment, so adding oxygen to your septic system will help slow the growth of Biomat. However, an aerobic system by itself does not ensure that ‘good’ bacteria will thrive in the long term.  Think about it – if aerators alone were able to permanently fix septic system problems, there wouldn’t still be systems failing all over the place.  

Septic Genie is the only complete solution –  its patented proprietary bacteria blend digests all organic solids and Biomat, and the Septic Genie unit creates the perfect environment for the bacteria to thrive.

Bacteria and Enzyme Additives. These are shortterm fixes and can actually cause more harm than good over time. Due to the septic system’s anaerobic environment, ‘good’ bacteria dies quickly and requires frequent addition of new bacteria. If you stop adding new bacteria, failure will likely recur. Enzymes in these products cause more suspended solids in the tank water, solids then pass to the drain field and cause premature septic system failure by clogging the soil around the drain pipes and preventing liquid from flowing into the soil as needed.

With the Septic Genie system, our special bacteria blend digests the solids before they have a chance to leave the septic tank.  Some of the bacteria is carried to the drain field in wastewater, where it digests all built-up solids and Biomat, allowing your drain field to function properly once again.

Replace the drain field. This is the most frequently recommended solution by septic professionals. Replacement extends the life of your septic system by removing the Biomat, but it doesn’t prevent more Biomat from forming.  From the minute the new drain field is installed, your septic system starts down the path toward failure again. Drain field replacement is also extremely disruptive and expensive, ranging anywhere from $7,000 to $50,000 or more.

Septic Genie – the only solution that works for the long term:

Install a Septic Genie. Septic Genie’s patented Aerobic Bacteria Generator (ABG) system is the only septic tank care method that combines the two elements needed to restore your septic system and drain field:

  • Septic Genie Bacteria Tablets – our patented powerful species of natural bacteria to digest the wastes from your toilet, along with the other household waste you send to your septic tank (the ‘bad’ bacteria), that causes Biomat.  The bacteria prevents solids from building up in your septic tank, so no pumping is required.  The bacteria also spreads to the drain field, digesting solids and Biomat that have built up over years.


  • Septic Genie system – The ABG is the perfect environment in your septic tank to help the Septic Genie Bacteria to multiply and eat the solids, and prevent Biomat problems in the future.

Call 888-487-7772 or complete our septic questionnaire and speak to one of our septic consultants to see if Septic Genie is the right solution for your septic problems.

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Before you start spending money, make sure you’ve diagnosed your problem correctly and understand what’s going on. Tell us about your septic problems and get a free consultation with one of our septic experts.

We’ll work with you to fix your problem FOR LIFE.

I Dream of Genie!

In 24 hours, mine had no odor, no color, no muss, no fuss! 10 years with the Septic Genie and all is well, like nothing ever happened…$30,000 repair avoided…amazing device, should be in every septic system from the start. Thanks — I Dream of Genie!

Kurt E.

Easy install and it works great

The instructions for install were easy to follow and very thorough. The hardest part was digging the trench. Once I had all the parts, it went in in a couple hours. I got a call from Arnie their technical support guy who is very helpful.

Pat Roe, Hendersonville, NC

5 Stars

Works great!!
Craig Goddard,  Eustis FL

Everything is working as described.

We were told our tile bed was finished. It has been two years now with the Septic Genie and all is working fine. Best thing we have ever purchased.

Larry Taylor, Ontario, Canada

Septic Genie has Helped Us Tremendously

Septic Genie has helped us tremendously. Put in a year or so ago, it has improved our septic set up. At the time of installation, we had foul odor on the property.

After several weeks with the Genie, the smell went away. Count me among satisfied Genie customers.

With appreciation, Martin H.

60 month tablet

Maintaining a balance in the septic system is easy by adding a tablet every 6 months. Previous home had sludge plugged field, but 3 3-month treatments, cleared the field, clean brown sand visible thru ports, and tank was clear grey water. Excellent!

Geoff Barstow, VT

Big time believer in product.

Since I have installed my system here in Saint Augustine I have had one neighbor install one and another ready to order. We are surrounded by 2500 homes in an older area. And See fields being replaced all the time. It is a logical solution to a difficult situation.

Tobey R.

At this point we are very pleased with our septic genie. It is operating as advertised and our septic system has definetly improved.

Charles Schwartz, Richland WA


Fixed the smell and the sludge.

Murray McGill, Spokane WA

Fabulous for Over 10 Years

We have never regretted making the Septic Genie purchase over 10 years ago. It has more than adequately paid for itself. The leach field is working so good we have never had to do any costly repairs on it. Nor have we ever had to have the septic tank cleaned out since using septic genie. Take the time to invest is a product that just keeps working to save you money in the short run and definitely long term as well.

David Main, Arkansas

A dream come true

My experience… in layman terms, is a dream come true. My septic system of twenty-plus years was in complete failure. I felt I had nothing to lose… if it worked then my problem with my septic was over. It did everything they said it would do… My system started working quickly after I put it in.  Thanks again for my worry-free septic.

R. Glazier, Kansas

Awesome product

Awesome product, does just what they claim. Saved me a ton of money. Thanks

David Keeney, PA

Definitely a septic saver!

Going around 10 months ago that I ordered and installed septic genie and it definitely saved me from the headache of seeing the drain field wet and smell that was starting. Found out it was an old style seepage pit. Septic Genie restored it and was easy to install. Definitely recommend it over other methods out there.

Richard, NY

Fantastic Solution

We have had a Septic Genie for about 4 years. We began researching solutions when experiencing water collection in the yard, unpleasant smells, and consultations that advised we may have a failing leach field. In my search I found Septic Genie and we decided to give it a try. We are so thankful we took the risk! The puddles have dried up and we have no more unpleasant smells. All seems to be working beautifully. I would recommend this solution to anyone facing similar septic issues .

Kristen Robbins,  Cotati, CA

System works

I purchase one to two tablets annually to keep the system running smoothly. Since I installed my SG over ten years ago, I have had no field problems. I did have to rebuilt the electric motor, but it was easy and the tech support was excellent when I ran into a slight problem. Would highly recommend to anyone with field like issues.

Eric G.,  Alabama

Great System.

I had foul water coming out of the asphalt drive way. My Septic Genie fixed the problem and saved me more than $14,000 by not having to redo the whole leach field. Thank you Septic Genie.  If possible, reducing the price of the annual Bacteria Tabs would be a great improvement.

Ali Bayzaie,  San Jose CA

Septic Genie is an awesome buy. All the build up are gone.  I highly recommend it to anyone who have drain field system . It works as advertised.

Rayfruan Orpilla, FL

Wet spots

Had issues with traditional septic system. Grandchildren getting dirty in wet spots. Local septic business quoted prices kept changing…up, and up. Did some research, found septic genie, solved problem at one tenth the cost!! Do recommend.

William Birdwell, Lindenwood IL

My drain field has dried completely and there is NO odor at all!!

I’m so glad to have found Septic Genie! My drain field has dried completely and there is NO odor at all!! My husband and I are amazed. Thank you!!


My Septic Genie Experience

The system began working immediately and the leach field showed a remarkable difference in a very short period of time. The yard’s physical appearance also recovered in far less time than a major excavation could.

Thank you for helping us resolve our septic problem quickly and inexpensively.  Your system made the difference in the sale of our home and a large difference in the profit we made on that sale.

This has Saved me Thousands!

I was completely skeptical of this product. With the money back guarantee I figured I had nothing to loose. Looking at $10k to replace my system, I am $2k into this system, 1 replacement pump and my yearly bacteria for the last 5 years. Completely worth the money!

Read Young,  Nampa, ID

It worked for me!!

I installed the Genie in February, and by May there was a noticeable difference in the yard. The dark green soggy grass areas had disappeared. The smell was gone. Now 1 year later, my yard still looks (and smells) great.

Scott, Ann Arbor, Michigan

Money saver!

We had puddles of sewage in our backyard. This was getting so bad It was seeping into our neighbors yard. We knew we had to do some thing quickly. We ran across septic genie on the Internet. We decided to take a chance and try the system out. And in Three months, the standing water was gone and it has never returned even with hard rains. The system is worth every penny, including the bacteria tablets that work extremely well with the system.

Charles Engelman

Septic Genie the Best There is for Septic Tanks.

We live in the surrounding Atlanta area. We purchased and installed a Septic Genie in January 2021 after being told that we would have to have $12,000.00 worth of work done to restore our Septic and yard back to standard. Our yard doesn’t have the wet spots anymore and the System is at it Peak and we could not be happier!! Do yourself a favor this is not a paid advertisement this is a real customer. The product works.

Mccrae Watson, Georgia

This is an excellent product

I was getting water coming to the surface, strong smell – as soon as I installed the Genie the problem was solved exactly as the material on the website had stated. I have not had a problem for over 2 years now. This is an excellent product.

The yard looks like it did 15 years ago when we first bought the house

The Genie is working great. Better than I could have imagined. The yard looks like it did 15 years ago when we first bought the house.

I have been spreading the word to folks in my area whose system may be in trouble.


Awesome Product

Was skeptical at first, but went about and purchased the system, so glad I did, been installed for about 7yrs with zero problems and NO pump outs. I purchase the tablets once a year and change out the pump filter…cleared up my leach lines as well…mind u my septic system is over 60 yrs old and it works perfect.
Scott Holcomb, Spring Valley CA

40,000 $ Savings

Our system has been working tirelessly for the past three years. There is minimal maintenance and maximum performance!!!

Timothy Lelie

You won’t be sorry

I had my doubts upon purchasing this unit my hole back yard was black gooey mess I called to get estimates nothing short of 10000 but there had to be a better way my house was built in the early seventy and had my grandchildren move in so it was more than my plumbing could handle after talking to customer support I didn’t believe this could work for me but they said give it a couple months well it did nothing but the third month it worked and I think I had the unit close to 8 years and couldn’t be happier once a year drop the bacteria tablet in and change the pump filter and your good to go and you don’t ever have to get your septic tank pumped out you won’t be sorry

Gil White


I’ve had my Septic Genie for approximately five years. If treated with the tablets, the septic water remains clear and has very little odor. I haven’t had to pump my septic since owning the genie. It definitely was a great investment!

JoAnn, Chatsworth CA

Excellent product and support!

This system has been installed for over 7yrs now without flaws. I have refreshed the air compressor, with the supplied kit, and dropped a tablet every other year. My septic continues to be oder free and drainage positive. In my experience with the customer support, I have had nothing but excellent service!

Eric Pierce, Gettysburg PA

Save much money!!

I was looking at the cost of a new septic system around 40,000 dollars. The septic genie cost me under 3,000 dollars and I was able to install it myself. This was going on four years ago. It has worked wonders !! Exactly as advertised maybe even better.

Timothy Lelie, NJ

I have referred two customers to you so far and they have responded positively

I will continue to preach the benefits of your system.  It is a 21st century miracle, that all with septic systems should embrace. Every time I see CLEAR fluid I remain amazed.


We have a 70 year old house with a 70 year old septic system. The drain field began to fail about 20 years ago. My mom believed roots had grown through. Not so said the septic company after inspecting with a camera and “cleaning” the drain field (cost $4000.) I was told I would need a drain field (cost $7000.) When to county denied a permit for that I was told I would need a New Septic System {cost $40,000 plus). We decided to do some research.
We found SEPTIC GENIE!!!. We installed it ourselves in a day and a half. Plugged it in and the septic system (70 years old) has worked perfectly ever since. Best $1500.00 I have spent. SEPTIC GENIE SAVED MY MAMA’S HOUSE.
By the way when the septic company found out what we were doing they informed us that they sold and installed the same kind of system for approximately $5000. Glad they forgot to mention that.

Lindy Valentine, Marietta GA

Very happy with Septic Genie

Open lid no smell at all. I’m thinking to install in my daughter house, i will send you video next time.
Paul Foldes,  Dondas, Ontario

Bring new life to the tank!

Our septic system was on its last legs when we started using the Septic Genie, and it has brought new life to our tank! I can tell when the winter is over that it needs a boost because the filter needs cleaned more often. With the added bacteria, it is good to go for a long time!

Old septic system saved

Brought an old system back to life that was at least 50 years old, excellent support excellent product I would recommend to anybody who has a septic system regardless of whether you’re having problems yet or not.

D.T., New Jersey

Does just what it says

Open lid no smell at all. I’m thinking to install in my daughter house, i will send you video next time.
Charles Lingle,  Newton NC

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