Should the age of the septic system be reasonably less than the 20+ years, then you can ask around your neighborhood and see whether problems tend to develop with other septic systems in the time frame you are experiencing septic problems.  Also, are these other systems experiencing the same symptoms or problems as you septic system.  If the answers are basically no, then there are other steps now to take.

It would be appropriate to then have a pumper come out and inspect your septic system.  Pump the tank at the same time if you have not pumped the tank within the past three years.  Pumping will allow you to evaluate whether additional liquid is entering the system.

If there is a leak in water lines or a broken pipe on the inlet side of the tank, you will hear water entering the septic tank.  Call a plumber.  If there is failure of the disposal field or there is high ground water entering the disposal field, you should see water entering the septic tank from the outlet end.  Call Septic Genie.

The pumper or you can do a water stress test on the outlet end of the septic tank to determine how much liquid load the disposal field can handle before backing up.  The pumper should know how to do a water stress test.  If not, contact us again and we will send you instructions.

Since you didn’t give us any particulars about your septic problem or any symptoms of failure there is little else to advise you on.

The pumper may have some opinion or position about your septic system and the need to repair it.  We will happily offer you an objective evaluation of his proposal even if you decide not to purchase a Genie.

We try to offer everyone information about septic solutions even if we don’t sell a Genie.

We see our company as a service company to inform the home owner of all nuances of septic system repair and assist them in understanding what they are being offered without trying to sell a Genie.

Your septic problem is the critical issue and you must choose the best course of action for you and your family.